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GA Digital Driver's License for iPhone & Apple Watch FAQs
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What is Georgia Digital License and ID in Apple Wallet?
Georgia residents have the option to add their driver’s license or identification (ID) card to Apple Wallet on iPhone and Apple Watch and can present it easily and securely in person and in app.
Georgia Digital License/ID provides an easy, private and secure way for residents to present their Georgia-issued ID in person at businesses and organizations with compliant mobile ID readers and in select apps and websites that require identity or age verification. Georgia Digital License/ID can also be used at TSA security checkpoints. Please visit TSA for the most up to date information.
When presenting your Georgia Digital License/ID in Apple Wallet, only the information needed for the transaction is presented, and the user has the opportunity to review and authorize the information being requested with Face ID or Touch ID before it is shared. Users can choose to review the personal information requested before it is released. Users do not need to unlock, show, or hand over their device.
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What do I need to use the Georgia Digital License and ID in Apple Wallet?
- You must have a valid Georgia driver license or state-issued ID card.
- iPhone 8 or later, or an Apple Watch Series 4 or later, with the latest version of iOS or watchOS
For more information, please see the Add your driver license or state ID to Apple Wallet support article.
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How do I get a Georgia Digital License and ID in Apple Wallet?
To add your Georgia Digital License/ID to your iPhone and Apple Watch: On your iPhone, open the Apple Wallet app.
- Tap the Add (+) button.
- Tap Driver License or State ID and choose Georgia.
- Choose whether you want to add it to your iPhone only or to both your iPhone and paired Apple Watch.
- Follow the onscreen instructions to scan the front and back of your driver license or state-issued ID.
For more information about adding your driver license or state-issued ID card to Apple Wallet, visit https://support.apple.com/en-us/HT212940
After your request has been approved, you will see your Georgia ID in the Apple Wallet app.
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My request for a Georgia Digital License and ID in Apple Wallet needs additional verification – what does that mean?
Customers will see this notification when their request needs additional information, via online verification. Once they receive this notification, they will navigate to online services on the DDS website and approve the request.
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I’m not seeing the option to add my Georgia ID on iPhone and Apple Watch to Apple Wallet?
- You need an iPhone 8 or newer.
- You need to download and install the latest version of iOS and try again.
- If you still don't see the option to add your Georgia Digital License/ID to Apple Wallet on iPhone or Apple Watch, contact (800) APL–CARE or (800–275-2273).
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What are the most common reasons customers can’t add (provision) their DL/IDs to their device?
• The lighting around your selfie matters: don’t take your photo in a vehicle; use a blank (wall) background
• Hats and glasses can interfere with provisioning
• Take the photo of your license/ID on a neutral background (plain desk or table) no tablecloths
• Be sure you are using your most recent license or ID when taking the photo -
I don’t have my physical card (lost or damaged). What should I do?
The verification process involves capturing a photo of the front and back of your physical card. If you don't have one, you can request a duplicate card through the Georgia Department of Driver Services (DDS) either online or in-person.
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Can I have my Georgia Digital License and ID in Apple Wallet on both my iPhone and Apple Watch?
Yes, you can add your driver’s license or state-issued ID on two iPhones and two paired Apple Watches at a time.
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How long does it take to begin using the Georgia Digital License and ID in Apple Wallet?
This process generally takes a relatively short period of time. If DDS needs to gather more information, you will receive a notification with next steps. In these cases it may take a little longer.
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My request for a Georgia Digital License and ID in Apple Wallet was rejected – what does that mean?
Try to submit the request again. Make sure the lighting is good and follow the instructions until the end. For more information, visit https://learn.wallet.apple/id
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I am not able to physically complete the gestures required to enroll in Georgia Digital License and ID in Apple Wallet, what can I do?
If you are physically unable to complete the gestures required to enroll in Georgia Digital License and ID in Apple Wallet, please contact us for additional assistance in completing your enrollment. Contact (800) APL–CARE or (800–275-2273).
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Does Georgia Digital License and ID in Apple Wallet replace my physical, plastic driver license?
No. Georgia Digital License and ID in Apple Wallet is voluntary and serves as a companion to your physical, plastic driver license/identification card - it is not yet a replacement of the physical card, and you must continue to carry your physical driver license/identification card with you.
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Do I need to have a Real ID to add my Georgia Digital License and ID in Apple Wallet to Apple Wallet?
Yes, you are required to have a Real ID to add your Georgia Digital License and ID in Apple Wallet. All air travel passengers must continue to carry their physical driver’s license, identification card or other acceptable ID listed on the TSA website. The TSA officer may require this physical ID in addition to the Georgia Digital License/ID.
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How can I use my Georgia Digital License and ID in Apple Wallet at the airport?
Georgia Digital License/ID is accepted at select airport security checkpoints around the country. Please visit the TSA website for the most up-to-date support for Georgia Digital License/ID.
Georgia residents can present their Georgia Digital License/ID at participating TSA airport security checkpoints by simply tapping their iPhone or Apple Watch at the identity reader. Upon tapping their iPhone or Apple Watch, customers will see a prompt on their device displaying which specific information is being requested by the TSA. Only after authorizing with Face ID or Touch ID is the requested identity information released from their device. Customers can choose to review the personal information requested before it is released.
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How do I present my Georgia Digital License and ID in Apple Wallet?
Your information is all shared digitally, so you don’t need to show or hand over your iPhone or Apple Watch to present your Georgia Digital License/ID.
For complete step-by-step instructions on presenting your ID in person, at TSA airport checkpoints, and in apps and websites, please visit:
• Present your driver’s license or state ID from Apple Wallet
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Does law enforcement accept Georgia Digital License and ID in Apple Wallet?
Yes, please see the law enforcement FAQs here.
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How do I know Georgia Digital License and ID in Apple Wallet keeps my identity information private and secure?
Georgia Digital License/ID takes full advantage of the privacy and security built into iPhone and Apple Watch. Georgia-issued IDs in Apple Wallet present only the information needed for the interaction, and you have the opportunity to review and authorize the information being requested before it is shared. You can choose to review the personal information requested before it is released.
Additionally, Georgia Digital License/ID is only presented digitally through encrypted communication directly between the device and the identity reader, so you do not need to show or hand over your device. Biometric authentication using Face ID and Touch ID also ensures that only the person who added the ID to the device can view or present the ID or license in their Wallet.
For more information visit IDs in Apple Wallet: privacy and security overview.
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Is there a charge to use Georgia Digital License and ID in Apple Wallet?
There is no cost associated with adding or using your Georgia Digital License/ID.
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Can Georgia keep track of where and when I use my Georgia Digital License and ID in Apple Wallet?
No, neither Georgia nor Apple can see when or where you present your Georgia Digital License and ID in Apple Wallet. Information about usage — including where, when, and what personal information you share — is encrypted and stored only on your device.
For more information visit https://support.apple.com/en-us/HT213046
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Who can I contact if I need help with my Georgia Digital License and ID in Apple Wallet?
If you are having trouble accessing your Georgia Digital License and ID in Apple Wallet on your Apple device, please contact Apple Support. Please note: Georgia Digital License and ID in Apple Wallet is only available to individuals that have a current, valid state-issued driver license or ID card.
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How do I remove Georgia Digital License and ID in Apple Wallet from my iPhone and Apple Watch?
If you wish to remove Georgia Digital License and ID in Apple Wallet from your iPhone or Apple Watch, you may delete the pass directly from your Apple device. In the Apple Wallet app, select your driver license or state-issued ID.
- Tap the More button.
- Scroll down, tap Remove This Driver License or Remove This State ID, and confirm.
To remove your driver license or state-issued ID from your Apple Watch, use the Apple Watch app on your iPhone:
- In the My Watch tab, scroll down and tap Wallet & Apple Pay.
- Select your driver license or state-issued ID and tap Remove This Driver License.
Note: If you unpair your Apple Watch from your iPhone, you automatically remove your license or ID from your Apple Watch.
You can find more information on removing your Georgia Digital License and ID in Apple Wallet, visit https://learn.wallet.apple/id
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I have a new iPhone – can I transfer my Georgia Digital ID on iPhone?
You will need to remove your driver license or state-issued ID from your Apple Wallet on your old phone if you want to associate your driver license or ID with a different Apple ID, or add your driver license or ID to a new iPhone or Apple Watch. You will then complete the enrollment process on your new phone.
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What should I do if I misplace or lose my iPhone or Apple Watch with the Georgia Digital License and ID in Apple Wallet?
From another Apple device or a web browser logged into iCloud.com, you may use the Find My App to remotely lock or erase your device. Alternatively, you may also log on to https://dds.georgia.gov to pause or remove Georgia Digital License/ID from your device.
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I do not want a Georgia Digital ID on iPhone or Apple Watch; what can I do?
Georgia Digital License and ID in Apple Wallet is voluntary. If you are not interested in Georgia Digital License and ID in Apple Wallet, there is nothing you need to do.
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Do I need a mobile or physical boarding pass if I have Georgia Digital License and ID in Apple Wallet?
Yes, you should always carry the mobile copy of the boarding pass in Apple Wallet or a physical copy of the boarding pass. For additional verification, a TSA Agent can ask to see your mobile or physical boarding pass. Georgia Digital License and ID in Apple Wallet is voluntary and serves as a companion to your physical driver license/identification card - it is not a replacement of the physical card, and you must continue to carry your physical driver license/identification card with you. This is determined by the Transportation Security Administration (TSA). Please visit TSA.gov for the most up to date support for IDs in Apple Wallet.
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How does DDS protect my driver license or state ID information?
DDS may provide Apple with information on the status of the driver license authorization (for example, under review, accepted) so that Apple may send updates to your device and help manage your driver license or state ID in Apple Wallet. The Georgia Department of Driver Services does not control the privacy and security of your information that may be held by Apple and that is governed by the privacy policy given to you by Apple. For additional information, visit https://www.apple.com/legal/privacy/data/en/identity/. For additional information on Georgia Department of Driver Services privacy practices, please review the “Privacy Statement” on our website at https://dds.georgia.gov/privacy-statement.
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I have the disability identifier in my Georgia ID, will the TSA officer be able to see that identifier on my Georgia Digital License and ID in Apple Wallet?
No, that personal information is not included in the Georgia Digital License and ID in Apple Wallet.
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Where can I see the terms and conditions?
The terms and conditions can be found in this website: Terms and Conditions
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How do I update my digital Driver's License and ID?
If you have a Georgia Digital License/ID it will automatically update when you renew/update your physical card as well as for birthdays and driver status changes; no action is required on your device.
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Where can I use the Georgia Digital License and ID in Apple Wallet?
Georgia Digital License/ID provides an easy, private, and secure way for Georgia residents to present their Georgia ID in person at businesses and organizations with compliant mobile ID readers and in select apps and websites that require identity or age verification.
Georgia Digital License/ID can be used at state government buildings on Georgia Capitol Hill, as well as for select age-restricted purchases in Mercedes-Benz Stadium and State Farm Arena. Georgia Digital License/ID can also be used at the Georgia Department of Driver Services in-person at a Customer Service Center to expedite service and online through DDS Online Services for account creation, change of address, and account recovery.
Georgia Digital License/ID can also be used at select TSA airport security checkpoints. Please visit TSA for the most up-to-date support.