Leadership
Spencer R. Moore
Commissioner Spencer R. Moore
Spencer R. Moore, a South Georgia native and career public servant, was appointed Commissioner of the Georgia Department of Driver Services (DDS) in January 2017 by Governor Nathan Deal and the DDS Board of Directors. He was later reappointed in January 2019 by Governor Brian P. Kemp. Prior to his appointment as Commissioner, Moore served as Deputy Commissioner of DDS for four years. Most recently, in September 2023, Commissioner Moore was elected by his peers across the country to serve as the Chair of the American Association of Motor Vehicle Administrators (AAMVA) International Board of Directors.
Moore has served more than 26 years in state government, which includes 14 years with the Governor’s Office of Highway Safety (GOHS). While at GOHS, he served as the Deputy Director and became a leading expert in highway traffic safety initiatives. Moore began his state career as a parole officer with the Georgia State Board of Pardons and Paroles.
As Commissioner of the state’s identity management, driver’s education, testing and licensing agency, Moore is a servant leader for approximately 1,000 team members. Through his guidance, DDS has revolutionized and reimagined the way the agency provides customer service, promotes highway safety, and ensures credentialing security.
In addition to leading an award-winning agency, Commissioner Moore also serves on the State Employee Benefit Plan Council, Mothers Against Drunk Driving (MADD) Board, Georgia Driver Education Commission (GDEC), and Georgia State University’s Evidence-Based Cybersecurity Research Group (EBCS) Advisory Board.
Commissioner Moore was born in Dublin, Georgia, and is a graduate of Treutlen High School where he was an exceptional student-athlete and received scholarships to play collegiate football at Furman University and Morehouse College. He graduated from Morehouse with a Bachelor of Arts degree in Political Science and obtained his Master of Business Administration from the University of Phoenix. He has completed several Executive Leadership Programs sponsored by the State of Georgia and the Carl Vinson Institute of Government at the University of Georgia
Innovations and Successes under Commissioner Moore’s leadership include but are not limited to:
•Achieving a 99% service level at 67 Customer Service Centers (CSC) throughout the state.
•Launch of Georgia Digital Driver’s License and ID provides customers with an option to add their license and/or ID to their mobile/digital wallet.
•Launch of the DDS 2 GO Mobile App and enhancement of online services allows customers to conduct most licensing services from anywhere in the world at a discounted price.
•Enhanced licensing security through the rollout of the Card Production Service (CPS), a digital licensing system
•Enhanced license issuance system through the use of DRIVES (Driver Record and Integrated Vehicle Enterprise System); a partnership with the Georgia Department of Revenue
•Partnering with the Georgia Department of Corrections to provide identity credentials to rehabilitated offenders returning to society.
•Partnering with the CDL community to promote highway safety
•Creation of an agency-wide career enrichment program, DDS University, which is designed to provide leadership, customer service training, and professional development courses to DDS team members.
•Recipient of multiple awards from various organizations