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Effective 4/12/2021 - Appointments are required for ROAD SKILLS TEST ONLY.  This includes Automobile, Motorcycle, and CDL Road Skills Test.

Customers are no longer required to schedule an appointment for other in-person services.

DDS Closures and Upgrades

DDS Closures

DDS Online Services and the DDS2Go mobile app will be unavailable beginning January 13, 2021, at 6 pm through January 18, 2021, for a transition to a new, more secure licensing system, DRIVES, on January 19, 2021.  After January 18, 2021, you will be prompted to recreate your Online Services and DDS2Go mobile app accounts to securely view your license, ID, or permit status and receive real-time updates.

  • Will these upgrades impact my license?

    • Your license will not be impacted by these changes.  

    • Due to enhanced security features, after January 18, 2021, you will be prompted to recreate your Online Services and DDS2GO mobile app accounts to securely view your license, ID, or permit status and receive real-time updates.

  • What applications will be impacted by these enhancements?

    • To provide better service, all DDS Applications are being upgraded including our DDS Online Services, and the DDS 2 GO mobile app.

  • Can I still make appointments?

    • Yes.  All customers will still be required to fill out the Online License/ID/Permit form and schedule an appointment. 

    • PLEASE NOTE: If you have submitted an Online License/ID/Permit form, that form will only be available for use until January 13, 2021.  Please visit a Customer Service Center on or prior to January 13, 2021, to complete your transaction.

    • If you plan on scheduling a Road Test appointment (automobile skills test or motorcycle skills test) on or after April 1, 2021, you will need to wait until after January 18, 2021, to schedule that appointment.  The Appointment Scheduling System is only allowing road test appointments prior to April 1, 2021.  After the upgrade, you will be allowed to schedule these appointments.